Larra Lapid

info

Cincinnati based ServiceNow developer

Skills

  • Programming Languages
    JavaScript
    Python
    Lua
    SQL
  • ServiceNow & IT Service Management
    ServiceNow (ITSM, ITBM, CSM, Performance Analytics)
    Office 365 Admin
    Google Workspace Admin
    Azure
    Active Directory
  • Development Frameworks & Tools
    Node.js
    React
    Git
    GitHub
    Supabase
    Vercel
  • Project Management & Collaboration
    JIRA
    Confluence
    Atlassian Admin
    Agile Methodologies
  • Operating Systems & Infrastructure
    Ubuntu
    System Administration
    Cloud Services

employment

Technical Solutions Consultant, Founder, Somastack

2024-01 — Present

Provides strategic technical consulting and develops innovative solutions for scalable systems.

  • Founded Somastack to deliver high-impact technical solutions across industries.
  • Architected AI-driven automation frameworks for workflow optimization.
  • Developed open-source tooling and internal libraries to streamline DevOps processes.

ServiceNow Engineer, Appriss Insights, An Equifax Company

2020-01 — 2023-01

Designed and enhanced ServiceNow implementations, focusing on automation, security, and compliance.

  • Redesigned enterprise-level ServiceNow workflows to improve process efficiency.
  • Integrated real-time data pipelines for compliance reporting across multiple platforms.
  • Developed custom applications in ServiceNow to support identity verification and fraud detection.

Senior ServiceNow Developer, Cloudpires

2017-01 — 2020-01

Led development and customization of ServiceNow solutions to enhance ITSM and business operations.

  • Built a high-availability ServiceNow instance supporting large-scale enterprise operations.
  • Led the migration of legacy ITSM systems into ServiceNow, reducing ticket resolution complexities.
  • Designed a scalable knowledge management portal within ServiceNow to improve internal documentation processes.

service

STARS Reading Program Mentor, Princeton City School District

2014-08 — 2015-05

Race Volunteer, Susan G. Komen

2014-09 — Present

Food Drive Coordinator, Shared Harvest Foodbank

2014-11 — Present

Organized 'Harvest for The Hungry' food drive for Macy’s Inc corporate office.

Bag Hunger Campaign Participant, Macy’s

2015-03 — 2016-03

Food Drive Coordinator, Heritage Hill Elementary School

2015-12 — Present

Macy’s Social Media Representative, ArtsWave

2016-02 — Present

The Shift Team Member, United Way of Greater Cincinnati

2016-09 — 2016-12

recognition

ServiceNow Knowledge 2019 Hackathon Winner - 2nd place, mobile virtual agent, ServiceNow

2019

ServiceNow described the project as 'Taking advantage of the fact that Virtual Agent can be set up to be public facing, the runner-up team created an app that automates customer identification for the process of renting or checking out cars.

ServiceNow Knowledge 2020 Hackathon Winner - 2nd place, Zoom/ServiceNow integration, ServiceNow

2020

An ML powered custom ServiceNow integration with Zoom meetings platform.

interests

GitHub

Current

Regular GitHub user and tinkerer.